Manux Solutions offers quality software, hardware and network support for businesses all over New Zealand. We provide best practice solutions and are focused on supporting the business goals of our customers and organisations they work with.

In order to maintain the high level of service and support that Manux provides, we are seeking a proactive Level One to Level Two Helpdesk Support individual.

This role requires answering the main support line and solving user problems. Experience with Windows Desktop and the ability to problem solve and think quick on your feet is essential in this role. As you will be helping clients from all around New Zealand, the ability to visualise the ‘problem’ is essential as remote access is not always available.

This is a customer service orientated role and as such good communication skills are important. You will be assisting the internal backup monitoring services as well as updating and monitoring antivirus packages for customers.

This role is essential to the smooth operation of the company and in return for your high level of service and initiative a competitive salary is on offer. Manux encourages progression and development within the team and there are opportunities for advancement based on progression and willingness to develop in the team.

Manux is seeking preferably experienced candidates however will review any candidates who have shown initiative and are looking at getting their step into the IT industry.

If you would like to apply for a vacancy with Manux Solutions, please send your cv and a covering letter to careers@manux.co.nz or contact a member of the team on 03 963 1270